Terms of service

In application as of 01/12/2020

The purpose of these terms of service of use (the “TOS”) is to provide a legal framework for QualFlo’s provision of the site and services and to define the conditions of access and use of the services by the “User”.

These TOS are accessible on the site under the heading “TOS”.


Any registration or use of the site implies the User’s acceptance without any reserve or restriction of these TOS. When subscribing to the “Solo” plan, each user expressly accepts these TOS by ticking the box preceding the following text: “I acknowledge that I have read and understood the TOS and I accept them”.

In the event of non-acceptance of the Terms of service stipulated in this contract, the User must renounce access to the services offered by the site.

https://www.qualflo.com reserves the right to unilaterally modify the content of these TOS at any time.

1 : Legal information


The https://www.qualflo.com website is published by QualFlo (company in the process of being registered), whose head office is located at Le Catalyseur, 118 route de Narbonne, bâtiment U4, 31400, Toulouse.

E-mail address: contact@qualflo.com

The Director of publication is: Alexander Jones


The host of the website https://www.qualflo.com is the company Infomaniak Network SA, whose registered office is located at Rue Eugène-Marziano 25, 1227 Geneva, Switzerland, with the following telephone number: +41228203544.


2 : Access to the website


The website https://www.qualflo.com provides the User with access to the following services:


– consult QualFlo’s offer and other information potentially useful to interested parties
– the possibility for interested parties to contact QualFlo staff members

– The app.qualflo.com sub-domain is used to access QualFlo’s web application for users who have subscribed to an offer.


Apart from the app.qualflo.com sub-domain, the website is accessible free of charge from any location to any User with Internet access. All costs incurred by the User to access the service (computer hardware, software, Internet connection, etc.) are at the User’s expense.


Non-member Users do not have access to the reserved services (the web application). To do so, they must either register by subscribing to the “Solo” offer, or activate their account after their company has subscribed to one of our offers. By agreeing to register for the reserved services, the User-member commits to providing true and accurate information concerning their civil status and contact details, in particular their email address.

To access the services, the User must then identify themself using their login and password. This password must meet certain criteria in order to contribute to the security of the account.

Any User who is a regularly registered member may also request to unsubscribe by going to the dedicated page on their personal space. This will be effective within a reasonable period of time.

Any event due to a case of force majeure resulting in a malfunction of the site or server and subject to any interruption or modification in case of maintenance, does not engage the responsibility of https://www.qualflo.com. In these cases, the User thus agrees not to hold the publisher liable for any interruption or suspension of service, even without prior notice.

The User may contact the administrators of the website by email at the email address of the editor provided in part 1.

3 : Data collection

The website ensures the User a collection and processing of personal information in compliance with the French law n°78-17 of January 6, 1978 relating to software, files and freedoms.

In application of the French “Informatique et Libertés” law of 6 January 1978, the User has the right to access, rectify, delete and oppose their personal data. The User exercises this right by sending an email to the email address contact@qualflo.com.

4 : Intellectual property


The brands, logos, signs as well as all the contents of the site (texts, images, sound…) are protected by the Intellectual Property Code and more particularly by copyright.

The QualFlo brand is a registered trademark of JONES Alexander. Any representation and/or reproduction and/or partial or total exploitation of this brand, of any nature whatsoever, is totally prohibited.

The User must request prior authorisation from the site for any reproduction, publication or copy of the various contents. He or she undertakes to use the contents of the site in a strictly private context; any use for commercial and advertising purposes is strictly forbidden.

Any total or partial representation of this website by any process whatsoever, without the express authorisation of the website operator, would constitute an infringement punishable by article L 335-2 and following of the French Intellectual Property Code.

In application of article L122-5 of the Intellectual Property Code, Users who reproduce, copy or publish the protected content are reminded that they must cite the author and its source.

Article 5 : Liability

The sources of information disseminated on the https://www.qualflo.com website are deemed reliable, but the site does not guarantee that it is free of defects, mistakes or omissions.

The information provided is presented for general information purposes only and has no contractual value. Despite regular updates, the https://www.qualflo.com website cannot be held responsible for any changes in administrative and legal provisions occurring after publication. Similarly, the site cannot be held responsible for the use and interpretation of the information contained in this site.

The User is responsible for keeping their password secret. Any disclosure of the password, whatever its form, is prohibited. The User assumes the risks associated with the use of their login and password. The site declines all responsibility.

The website https://www.qualflo.com cannot be held responsible for any viruses that may infect the Internet user’s computer or any other computer equipment following use, access or downloading from this website.

The site cannot be held liable in the event of force majeure or the unforeseeable and insurmountable act of a third party.

6 : Hypertext links


Hypertext links may be present on the site. The User is informed that by clicking on these links, he or she will leave the https://www.qualflo.com website. The latter has no control over the web pages to which these links lead and cannot, under any circumstances, be held responsible for their content.

Article 6 : Liens hypertexte


Des liens hypertextes peuvent être présents sur le site. L’Utilisateur est informé qu’en cliquant sur ces liens, il sortira du site https://www.qualflo.com. Ce dernier n’a pas de contrôle sur les pages web sur lesquelles aboutissent ces liens et ne saurait, en aucun cas, être responsable de leur contenu.

7 : Cookies


The User is informed that during their visits on the website, cookies may be automatically installed on their browser software.

Cookies are small files stored temporarily on the hard disk of the User’s computer by your browser and which are necessary for the use of the https://www.qualflo.com website. Cookies do not contain any personal information and cannot be used to identify anyone. A cookie contains a unique identifier, randomly generated and therefore anonymous. Some cookies expire at the end of the User’s visit, others remain.

The information contained in the cookies is used to improve the https://www.qualflo.com website.

By browsing the site, the User accepts them.

However, the User must give his consent to the use of certain cookies.

Failing acceptance, the User is informed that certain functions or pages may be refused.

The User may deactivate these cookies by using the settings in their browser software.


8 : Applicable law and jurisdiction


French law applies to this contract. In the absence of an amicable resolution of a dispute between the parties, the French courts will have sole jurisdiction to hear it.

For any question relating to the application of the present TOS, you can contact the publisher at the contact details given in part 1.

You can find additional information to that presented here on our Privacy Policy page.